At Shekhsaheb, your satisfaction is our top priority.

If you’re not 100% satisfied with your purchase, you may request a return, exchange, or refund under the following terms:

✅ Conditions for Return & Exchange

• Must contact us within 72 hours of receiving the item.

• Item must be unused, unaltered, undamaged, and in original packaging.

• Receipt is mandatory for any return/exchange/refund.

• Exchange is subject to stock availability.

• An order can be exchanged only once.

🚚 Delivery Charges

• Customer pays delivery charges for exchanges/replacements.

• If the error is Shekhsaheb’s fault, we will bear return & re-shipping costs.

• Original delivery fees are non-refundable.

💰 Refund Policy

• Refunds are granted only for valid and strong reasons.

• Refund processing time: 7–10 working days after approval.

Shekhsaheb reserves the right to deny any return or refund request that doesn’t meet the above criteria.